Indicative Software Nets Triple-Digit Growth on Demand for Service Delivery Optimization
Fort Collins, CO March 21, 2007
Indicative Software today announced it has doubled in size on demand for its single-product approach to managing IT enterprises end-to-end for application performance and service delivery optimization.
With these and other customers in 2006, Indicative more than doubled its fiscal year-over-year revenue as it builds momentum on demand for a sensible, cost-effective alternative to complex event-based management tools. The company realized a 100 percent renewal rate for maintenance contracts, and won three out of every four deals that came down to a competitive runoff. Companies and organizations Indicative has added to its customer roster since January include the San Francisco Bay Area Rapid Transit District (BART), TriNet Group, Inc., and Adams County, Colorado.
"We're turning heads in corporate IT organizations, from the CIO on down," said Lacy H. Edwards, Indicative's CEO. "Conventional management tools are being exposed for their inherently ineffectual approach and inevitable high cost of use. Indicative is establishing itself as a strategic alternative to those tactically-oriented tools because we consistently demonstrate we can make a significant, positive impact on a company's business."
Indicative's software manages large IT enterprises from end to end, monitoring and troubleshooting infrastructure elements that are relevant to health and delivery of a given service. The company's 2006 investments in sales resources and personnel, marketing and engineering resulted in sales that exceeded projected revenue for its fiscal year, which ended January 31. Indicative added a number of new customers in Europe, one of which was its largest deal to date, along with several in the U.S. and Canada.
Recent Customers
BART, based in Oakland, CA, is the first fully-automated rail transit system in the world and is one of the nation's largest transportation agencies. BART logged more than 90 million passenger trips in 2006, and by the end of the calendar year it was carrying about a third of a million passengers each weekday. Indicative was implemented as part of a strategic effort to reduce costs as well as improve quality of service to internal users of IT-generated services. The district is moving from a highly reactive mode of managing service degradations resulting from hard-to-identify IT problems to proactive and predictive aversion through Indicative's end-to-end monitoring and troubleshooting capabilities.
TriNet, a growing, San Leandro, CA-based provider of outsourced benefits, payroll and HR management services, views IT not only as the foundation to its business but as the springboard to competitive differentiation. It is deploying Indicative as a true service-level management solution in order to meet aggressive benchmarks for service and application performance. It also seeks to optimize IT investments for delivery of new and future technology-driven differentiators such as personalized healthcare communications and self-service HR tools.
Adams County, one of 64 counties in Colorado, is a Denver metro-area county with one of the state's fastest-growing populations. The county deployed Indicative to help it provide the best possible services to its residents. As a relatively small implementation, Adams County experienced an ease of deployment and cost of ownership value with Indicative that conventional management tools can't come close to delivering.
"These and the many other customers we've sold to in the last six months signal to us that the market has grown weary of the unfulfilled promise of event-based tools," Edwards said. "We're providing strategic value that supports business objectives, not tactical band-aids that cost an awful lot of money, time and effort. The market wants products made to address today's issues, not older products jerry-rigged by a vendor to extend life cycles past their prime."
About Indicative
Indicative is a Colorado-based software company that helps large corporations manage their IT environments for optimal service delivery. These companies use Indicative to monitor their very large, distributed IT environments for potential disruptions, then efficiently troubleshoot causes to avert potentially adverse impacts upon services their businesses depend upon for revenue and competitive advantage. The company's customer base includes health care, financial services, government and media companies around the globe. The company's investors are Sutter Hill Ventures, Sequel Venture Partners, Vista Ventures and WW Ventures. For more information, visit www.indicative.com.
